Delta Logistics is committed to protecting customer information when using our 6 main services, including:
Sea transport
Air transport
CFS warehouse (Container Freight Station)
Project cargo
Customs clearance
Domestic transportation
This privacy policy helps protect customers' personal information and business data, ensuring safety during the transportation and storage of goods.
1. Data Security in Sea Transport Services
Data collection and use
Customer information provided when booking sea transport services such as: company name, address, phone number, email, shipment information (container number, type of goods, departure port, destination port) will be kept absolutely confidential.
Data is only used to perform the transportation contract, contact to notify the schedule, carry out customs procedures and support customers when necessary.
Sharing and protecting information
Do not share shipment information with third parties without the customer's consent.
Use SSL security system when transmitting data to prevent unauthorized access.
Order processing staff are trained in customer information protection procedures.
2. Security Policy in Air Freight Services
Storing and protecting customer information
Data on air waybill (AWB), sender and recipient information, type of goods, and shipping itinerary are stored on an internal security system.
All customer information is encrypted before storage to protect against the risk of unauthorized access.
Security process in data processing
Only authorized staff have access to air waybill information.
Special shipments such as high-value goods and fragile goods will have a separate monitoring system to avoid information loss.
3. Customer Data Security in CFS Warehouse
CFS warehouse is a place to gather, store and distribute important goods. Delta Logistics commits to:
Information on goods, quantity, and storage location is only provided to relevant customers and partners.
24/7 surveillance system with security cameras, ensuring no unauthorized access to the warehouse.
Inventory data is encrypted and protected on the internal system.
Each customer has a unique identification code to look up their shipment information without being confused with other businesses.
4. Security Policy for Project Cargo Services
Project cargo is often of high value and requires a higher security process. Delta Logistics applies:
Customer identity security: Do not publicize the list of customers using project cargo services.
Data encryption: All information about contracts, quotes, and shipping schedules is stored on a high-level security system.
Strict access control: Only authorized personnel have access to project cargo information.
Information protection by non-disclosure agreement (NDA): For special projects, Delta Logistics is willing to sign NDA with customers to ensure absolute confidentiality.
5. Customs Clearance Security Policy
Customs clearance is directly related to important documents such as commercial invoices, transport documents, and certificates of origin. Therefore, we apply:
Data storage on a secure internal system: Avoid loss of business information.
Do not share data with third parties without the customer's consent.
Encrypt electronic documents to avoid information theft during online transactions.
Strict access control for customs clearance staff.
6. Privacy Policy in Domestic Transportation Services
Domestic transportation services require confidentiality of customer information and shipping schedules, including:
Domestic bill of lading information (sender, recipient, delivery location, quantity of goods, shipping time) is kept absolutely confidential.
Using GPS technology to track goods but only providing location data to customers who order the service.
Storing customer information according to order code, ensuring that each customer only has access to their own bill of lading information.
Encrypting communication between drivers and customers to avoid data disclosure during transportation.
S Delta Logistics's Privacy Commitment
S Delta Logistics always puts customer information security first in the process of providing logistics services. We commit to:
✅ Not sharing customer information with third parties without consent.
✅ High-end security system with encryption technology and strict access control.
✅ Training employees on data security to ensure absolute safety.
✅ Non-disclosure agreement (NDA) for important shipments.
Contact us now for detailed advice on logistics services and information security policy!
📍 Address: 4th Floor, Hai Au Building, 39B Truong Son, Ward 4, Tan Binh District, Ho Chi Minh City
📞 Hotline: 0902 965639
📧 Email: sdl@s-deltalogs.com
